Answers to common questions about booking on Genie: how it works, pricing, vetting, no-shows, protection and projects.
Book everyday jobs on-demand at an upfront price, or post a project and compare quotes from verified pros. Either way, pros are vetted and your job is protected.
On-demand jobs show an upfront price before you book; projects get itemized quotes to compare. No membership to browse, no surprise minimums.
Everything from cleaning, handyman, plumbing, electrical and appliance repair to moving, junk removal, pet care, beauty, chefs, tech repair, photography, tutoring and everyday home helpers — over two dozen categories in one app.
Genie is rolling out city by city, starting in Ontario and expanding as more pros come on board — see the locations page to check your city.
Browsing and posting a project are free; on-demand jobs show an upfront price before you book.
Every pro is identity-verified with reviews, and in-home roles must pass a criminal background check that runs automatically when they apply. Regulated trades add verified licence and insurance, and on team jobs every crew member is checked.
Yes — services like cleaning can be booked on a repeating schedule (weekly, biweekly or monthly) so you don't have to rebook each time.
Genie auto-detects it, dispatches a backup, and re-matches you with priority.
Yes — post a project and compare itemized quotes from verified pros.